Check NOL Card Balance Online (RTA Dubai Guide 2025)

Using Dubai’s public transportation—Metro, bus, or tram—is fast and convenient, but nothing is worse than reaching the gate and realizing your Nol card balance is too low to travel. Whether you’re a daily commuter or a tourist, it’s important to check Nol card balance online or by mobile before you leave home. With the RTA system, you can easily view your balance, recharge your Nol card, and avoid last-minute stress while traveling in Dubai.

Stay updated—check your Nol card balance anytime, anywhere using the RTA website, mobile app, or SMS service. Whether you’re at home, on the go, or already at a Dubai Metro station, it takes only seconds to know your balance and recharge your card if needed.

There are many simple ways to check Nol card balance in Dubai, whether you are planning your trip in advance or rushing to catch the Metro. The RTA provides multiple options—online balance check via website, Nol Pay mobile app, SMS to 511, and even kiosks at metro stations. These methods ensure you always know your Nol card balance before traveling, helping you avoid delays and keep your journey smooth.

In this guide, we’ll show you the easiest ways to check your Nol card balance in 2025 and keep your travel stress-free. From the official RTA website and Nol Pay mobile app, to quick SMS balance check (511) and metro station kiosks, you’ll learn every method to view, recharge, and manage your Nol card. By knowing your balance in advance, you can travel on Dubai Metro, buses, and trams without unexpected delays.

What is a NOL Card & How to use it?

A Nol card is a smart travel card issued by Dubai’s RTA (Roads and Transport Authority) that stores prepaid credit for easy payments. The word “Nol” in Arabic means “fares”, reflecting its main use in public transportation. With a Nol card, you can seamlessly pay for Dubai Metro, RTA buses, trams, taxis, and even marine transport. Beyond transport, Nol cards are also accepted for parking payments, supermarkets, restaurants, grocery stores, petrol stations, and retail outlets across Dubai. This makes it an essential card for both daily commuters and tourists.

Dubai offers different types of Nol cards to match the needs of residents, students, and visitors:

Each Nol card has its own cost, validity, and balance limits. To use any Nol card:

  • Maintain a minimum balance of AED 7.5 for metro or bus rides.
  • You can easily recharge or top up your Nol card online through the RTA website, Nol Pay app, or at metro station kiosks.
  • Simply tap your card at electronic gates in Metro stations or on buses, and the fare will be deducted automatically.

To use any Nol card, you must have a minimum balance loaded (AED 7.5 for metro or bus rides). You can easily recharge or top up your Nol card online through the RTA website, Nol Pay app, or at metro station kiosks. Simply tap your card at the electronic gate in Metro stations or on buses, and the fare is automatically deducted.

NOL Card Balance Check – 6 Easy Methods

Dubai’s RTA provides multiple ways to check Nol card balance online or offline. Here are the most reliable options to RTA nol card balance check in 2025:

  • Visit the official RTA Website.
  • Go to “Check Nol Balance”.
  • Enter your Nol Tag ID (10-digit number).
  • Click Search to view your balance.
  • Shows: current balance, pending credit, and card expiry date.

  • Download the RTA Nol Pay app (iOS, Android, Huawei).
  • Log in with your Nol user ID & password.
  • Enter your Nol Tag ID (on the back of your card).
  • Tap View Balance.
  • Recharge, transfer funds, or view transaction history directly in the app.

  • Open your messaging app.
  • Type your 14-digit Nol Tag ID in the message body.
  • Send to 511.
  • Reply with BAL to get your current balance anytime.
  • SMS also provides recent trips & fares.

  • Use self-service kiosks at all Dubai Metro stations.
  • Tap your Nol card on the reader.
  • Screen shows your current balance and recharge options.

  • Visit an authorized Nol card merchant.
  • Ask the cashier to check your balance.
  • Recharge/top-up available instantly.

  • Go to the RTA Website.
  • Select Check Nol Balance.
  • Enter your 10-digit Nol Tag ID (number on the back of your card).
  • Click Search.
  • View your balance, pending credit, and expiry date.

  • Some Nol-linked cards (like Emirates NBD Go4it) let you check balance via their mobile banking apps.
  • Balance details appear along with your account transactions.

Note:

You can use your card at a Metro Gate, a bus stop top-up machine, or a public parking meter to activate due credit.

Checking NOL Card Balance History Via the RTA App

The RTA Nol Pay app offers more than just balance inquiries. You can also view your Nol card balance history and track your spending on public transport. This feature shows all your recent top-ups, deductions, and Nol card travel history, helping you manage expenses and plan trips better.

RTA NOL CARD BALANCE

Steps to Check Nol Card Transaction History:

  • Download and install the RTA Nol Pay app (iOS, Android, Huawei).
  • Sign in or register with your Nol card number.
  • Go to My Account → Nol Balance.
  • Select Transaction History or Balance History.
  • Choose a date range to view past journeys and top-ups.
  • Save or download your history for future reference.

Types of NOL Cards in Dubai

Dubai’s RTA issues several types of Nol cards, each designed for different users—commuters, tourists, students, or premium travelers. Here’s a complete breakdown:

Silver Nol Card (Everyday Use)

Silver Nol Card

The Silver NOL Card is the most widely used metro and bus pass in Dubai, offering affordable fares across all transport modes and RTA services.

Gold Nol Card (VIP Access)

Gold Nol Card

The Gold NOL Card gives access to the Gold Class cabin on Dubai Metro and Tram, with higher fares but premium seating and comfort.

Red Ticket (Tourists & Short-Term Use)

Red Ticket Nol Card

The Red NOL Ticket is a paper-based metro pass for short stays or tourists, valid for up to 10 single trips across Dubai transport.

Blue Nol Card (Personalized)

Personal Nol Card

The Blue NOL Card (Personalized Card) links to your Emirates ID, offering balance protection, online recharge, and monthly pass options.

“Not sure which NOL card suits your travel needs? From Silver and Gold to Blue and Red tickets, each card has its own benefits, fares, and features. Check out our complete guide to all NOL Card Types in Dubai to choose the best option for you.”

Virtual / Digital NOL Card

The Digital NOL Card can be added to smartphones (Apple Wallet, Samsung Pay, Google Wallet) for easy tap-and-pay travel.

  • Available on Samsung Wallet and Huawei Wallet.
  • Works with the Nol Pay App for top-ups and payments.
  • Accepted at: Dubai Metro, buses, trams, taxis, marine transport, parking, supermarkets, and 2,000+ retail outlets.
  • Best for: Users who prefer digital payments and convenience.

Special NOL Cards (Student, Senior, People of Determination)

Dubai RTA also issues Student, Senior Citizen, and People of Determination NOL Cards with discounted or free travel benefits.

Students (5-23 years) and UAE senior citizens (60+) get 50% off on Metro, buses, and trams with a Personalized Blue Nol Card. People of Determination travel free on public transport with the Blue Nol personalized card.

CategoryBenefit / FeatureKey Details
People of Determination (PoD)Free travel on Metro & public buses with a personalized Blue Nol CardThe personalized Blue Nol Card for People of Determination costs AED 70 (AED 50 for the card + AED 20 e-purse start) and is valid for 5 years.
Students50% discount on public transport fares (Metro, Bus, Tram)Student Nol Blue Cards offer half-price travel fares. Applicants need valid student status (school, university), ID, etc.
Senior Citizens (60+ UAE Nationals)50% discounted faresSenior citizens 60 years or older (UAE nationals) using the Blue Card get 50% off on public transport fares.
Card Validity & RegistrationValid for 5 yearsAll these special category Blue Cards are valid for 5 years, after which they can be renewed or replaced.
Eligibility & DocumentsStudent cards require proof of enrollment; Senior cards require age & Emirates ID; PoD need proof of statusStudents need official letters or IDs; seniors need Emirates ID; People of Determination must apply specifically through RTA services.

Dubai Metro Timings 2025 – Green & Red Lines

Dubai Metro runs daily, but the opening and closing times vary slightly depending on weekdays, weekends, and public holidays. Always check today’s metro timings before travel.

  • Monday to Thursday: 5:00 AM – 12:00 Midnight
  • Friday: 5:00 AM – 1:00 AM (next day)
  • Saturday: 5:00 AM – 12:00 Midnight
  • Sunday: 8:00 AM – 12:00 Midnight
  • During public holidays, the RTA may extend timings (often until 1:00 AM).
  • Both Red Line and Green Line follow the same schedule, but occasional changes happen for maintenance or special events.

“Want the complete daily schedule? Check the full guide to Dubai Metro Timings Today (2025 Updated RTA Schedule) with Red & Green Line opening and closing hours, Friday & Sunday timings, and holiday updates.”

Dubai RTA Customer Service

You can call Dubai RTA customer service if you lose your Nol card or are having problems with it. If you have any questions or concerns, their customer service is available 24 hours a day, seven days a week. You can also ask them a question on RTA’s Twitter, Instagram, and Facebook pages.

Support for Customer’s Hours
Monday -Thursday: 7:30 AM to 3:30 PM
Friday:  8:00 AM to 12:30 PM

RTA SourcesContact Info
24/7 Call Centre agents800 90 90
24/7 Overseas callers+971 4 605 1414
Email[email protected]
Fax+971 4 206 5555
Facebookhttps://web.facebook.com/rtadubai?_rdc=1&_rdr
Instagramhttps://www.instagram.com/rta_dubai/
Twitterhttps://twitter.com/RTA_Dubai

Benefits of RTA NOL Card

There are several benefits of using the RTA Nol Card. Few of them are mentioned below:

  • Your Dubai NOL card can be used at all transportation hubs, theme parks, shops, and grocery stores.
  • The low price of the RTA Nol card makes it a cheaper choice than regular tickets.
  • You don’t need to carry cash.
  • People can take the Metro, bus, or train with the same ticket.
  • You can track your trip purchase history.
  • This card can be used at EPCO and ENOC gas stores to fill up your car or motorbike.
  • Students and senior citizens can get discounts and special prices.
  • You can go to the doctor with a NOL card.
  • You can enjoy food at any restaurant and buy groceries by using this card.

Conclusion

Keeping track of your NOL card balance is important if you want to move easily to Dubai. The RTA gives you a number of options for checking your card amount such as online, via SMS or at metro stops. If you follow the simple steps in this guide, every time you take public transportation will go smoothly and without any unexpected events. Make sure you keep an eye on your balance so you can keep using the metro, buses, and other services in Dubai!

Frequently Asked Questions (FAQs)

You can check the NOL card validity on the RTA website, mobile app or metro station kiosks.

You can send an SMS with your NOL card number to 5111.

You can check your balance via the RTA website, mobile app, SMS, or metro station kiosks.

The minimum balance required is AED 7.50 for metro and bus rides.

Yes, you can recharge your NOL card online via the RTA website or mobile app.

You can buy an NOL card at metro stations, bus stations, RTA customer service centers and authorized retailers.

NOL HOW Portal provides guidance to NOL Balance check. It gives complete, clear and precise details on how to Purchase a NOL Card, renew it, to topup and other relevant information.

You can get your NOL Card blocked and may apply for a refund through the RTA website or Smart Kiosks.

For Virtual NOL Card holders, apply through nolPay.